Introduction

Quest for Ancient Civilizations ("Quest," "we," "us," or "our") is operated by WorldViewZ Media. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase event tickets, sign up for our mailing list, or otherwise interact with us online.

By using our website or providing your information to us, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit personal information.

Information We Collect

Information You Provide Directly

When you interact with our website, register for events, or join our mailing list, we may collect the following:

Name (first and last)
Email address
Phone number
Mailing or billing address
Payment and transaction information (processed through our third-party ticketing and payment providers)
Any other information you voluntarily submit through forms, surveys, or correspondence with us

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, pixels, and similar tracking technologies:

IP address and approximate geographic location
Browser type and version
Device type and operating system
Pages viewed, time spent on pages, and navigation paths
Referring URL (how you arrived at our site)
UTM parameters and campaign source data (used to understand which marketing channels brought you to us)

Information From Third-Party Platforms

We run advertising campaigns on platforms including Meta (Facebook and Instagram) and Google. These platforms may provide us with aggregated or individual-level data about how users interact with our ads, including impressions, clicks, and conversions. We may also receive information when you interact with our content on social media platforms such as Instagram, Facebook, YouTube, TikTok, and X.

How We Use Your Information

We use the information we collect for the following purposes:

To process ticket purchases, room packages, meal packages, and other event-related transactions
To send you email communications, including event updates, promotional offers, newsletters, and upsell opportunities related to Quest events
To manage our customer relationship management (CRM) system and segment our email lists for more relevant communications
To operate, improve, and personalize your experience on our website
To run and optimize advertising campaigns across Meta, Google, and other platforms
To measure the effectiveness of our marketing efforts through analytics and tracking tools
To respond to your inquiries, feedback, or customer service requests
To comply with legal obligations and protect our rights

Cookies and Tracking Technologies

Our website uses cookies, tracking pixels, and similar technologies to enhance your experience and support our marketing efforts. These include:

Essential Cookies: Required for basic website functionality such as page navigation and access to secure areas.
Analytics Cookies: Help us understand how visitors use our site, which pages are most popular, and where visitors come from. We use tools such as Google Analytics to collect this data.
Advertising Pixels: We use Meta Pixel and Google Ads conversion tracking to measure the effectiveness of our advertising campaigns, build retargeting audiences, and deliver relevant ads to you across platforms.

Most web browsers allow you to manage cookie preferences through their settings. Please note that disabling cookies may affect the functionality of our website.

How We Share Your Information

We do not sell your personal information to third parties.

We may share your information in the following circumstances:

Service Providers: We work with trusted third-party service providers who assist us in operating our website, processing payments, managing our CRM, sending emails, and running advertising campaigns. These providers are contractually obligated to use your information only for the purposes of providing services to us.
Advertising Platforms: We share data with advertising platforms such as Meta and Google for the purpose of ad targeting, measurement, and optimization. This may include hashed email addresses or website activity data transmitted via tracking pixels.
Event Partners: If you attend a Quest event, we may share limited information (such as your name) with co-producers, venue partners, or event staff as necessary to facilitate the event experience.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Email Communications

When you provide your email address — whether through a ticket purchase, mailing list signup, or other form on our website — you may receive email communications from us, including event announcements, promotional content, newsletters, and related offers for upcoming Quest events in locations such as Sedona, Scottsdale, and Austin.

Every marketing email we send includes an unsubscribe link at the bottom. You may opt out of promotional emails at any time by clicking that link. Please note that even if you unsubscribe from marketing emails, we may still send you transactional emails related to your ticket purchases or event registrations.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. If you request deletion of your data, we will make reasonable efforts to remove your information from our active systems, though some data may persist in backups or as required for legal compliance.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to opt out of marketing communications
The right to opt out of the sale or sharing of your personal information (where applicable under state privacy laws)

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To submit a request, please contact us at the email address below.

Children's Privacy

Our website and events are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Third-Party Links

Our website may contain links to third-party websites, including ticketing platforms, social media pages, and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or need to reach us for any reason related to your personal information, please contact us at:

WorldViewZ Media
Quest for Ancient Civilizations
Email: [email protected]

This privacy policy applies to all Quest for Ancient Civilizations websites, landing pages, and related online properties operated by WorldViewZ Media.